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Shipping & Delivery

We try our best to send out your packages on time every day. We take our time to make sure each order is carefully laser engraved with your custom personalization. Delivery times depend on the type of order placed. All stamp orders ship out within 1-2 business days. All other items ship out within 5-7 business days. 

We ship Worldwide. Free shipping on U.S. orders over $99

Standard U.S. Delivery: 7-10 business days

Express U.S. Delivery: 2-3 business days

International Delivery: 7-21 business days

*Buyers are responsible for any customs and import taxes that may apply.

SHIPPING DELAYS

Please note there may be some delays to normal delivery times due to the worldwide Covid outbreak.

During high-volume holiday season or sale periods, your order may not always be delivered within the specified delivery timeframes. Please make sure to place your orders in advance if needed by a specific date and make sure to indicate when you need it by. In order to prevent any postal delays, please carefully fill out your name and address at checkout. 

Once a package has left our office we have very little control over it. Please note the delivery times listed above are only estimates. We are not responsible for any delays caused by the carrier. We are not responsible for lost or stolen packages. If your package tracking is listed as delivered by the courier and you did not receive your package, then you must file a complaint with your local courier.

URGENT ORDERS

If you need your order by a certain date, please indicate that in the special note box when placing your order. Express shipping must be selected at checkout to ensure the correct shipping method is used when getting your order out. 

If you have any questions about your order, please email us at zengravings@gmail.com